Politicians and economists in developing
countries searching for new technologies to create jobs and spur economic
growth need look no further than their desks. The most vital technology
for sparking development is a familiar and unglamorous one: the telephone.
In many poor nations, telephone service is available only in large cities-at
a price few can afford- and the more widely available mobile phone service
remains expensive. As a result, at least 1.5 million villages in poor
nations lack basic telephone service.
Guatemala has just 65 telephones for every 1,000 people; Pakistan, 23;
Nigeria, 5; and Burma, 4. By comparison, the United States has 667 telephones
per 1,000 people. Manhattan alone boasts more telephone lines than all
of Africa.
During the 1990s economic boom, many developing nations invested in laying
fiber-optic lines, building satellite relay stations, and connecting to
transoceanic cable-the high-capacity ''backbone'' elements of telephone
networks that transport data. So why does the 128-year-old telephone remain
out of reach for more than 3 billion people? In part, because the cost
of bridging the ''last mile'' from national network to local customer
vastly exceeds potential returns in countries such as Colombia, where
annual per capita spending on telecommunications is just $231 (in the
United States, it's $2,924).
Two new technologies offer a potentially quick solution: wireless-fidelity
networks (Wi-Fi) and voice calling over the Internet (VoIP). Wi-Fi uses
small, low-power antennas to carry voice and data communications between
a backbone and users at schools, businesses, and households, all without
laying a single wire, greatly reducing the cost of traversing the last
mile.
Laying land lines can cost up to $300 per foot. Wi-Fi hardware is fitted
to existing structures for about $10,000 per base station-a reasonable
sum, considering that one Wi-Fi station can provide access to thousands
of residences within two miles and that the antennas that attach to customers'
homes cost less than $100.
VoIP technology sends telephone calls over the Internet inexpensively
by transforming people's voices into data ''packets.'' Conventional phone
service requires an open line at either end of a call-an expensive service,
not least because every conversation pause wastes bandwidth. By chopping
words and pauses into tiny packages that are routed through the least
congested part of the Internet, computers make VoIP calls much cheaper.
In the United States today, a phone call using VoIP service costs less
than half of a call made using traditional telephony; these savings can
be duplicated in developing countries.
Together, Wi-Fi and VoIP can make telephone service affordable and accessible
in poor countries. But for developing nations to benefit, their governments
must rethink who owns the telecommunications networks. Put simply, it's
a bad idea to have a monopoly, whether government or private, both control
the network backbone and provide retail services to consumers. Such arrangements
lead to higher prices and less competitive services.
Consider Telkom, the owner and operator of South Africa's telephone network,
a formerly state-owned monopoly that was privatized between 1997 and 2003.
Despite enjoying an advanced network backbone, Telkom does not offer basic
telephone service to a majority of South Africans. Because it depends
on revenues from phone calls, Telkom has little incentive to offer cheap
VoIP service. South African law dictates that only Telkom and ''under-serviced
area licensees'' (small firms in rural areas) are allowed to offer VoIP,
yet the government has not approved a single under-serviced area licensee.
So today, for a variety of regulatory reasons, only Telkom can provide
VoIP. For competitive reasons, it does not.
Developing countries can break such strangleholds by renationalizing their
network backbones, liberating them from the retail business of servicing
consumers. Although state monopolies provided infamously poor service,
running a network core is easier than providing retail services. State-owned
network backbones can operate on a non-profit basis, providing access
to private companies that compete to service local customers in villages
and towns. It's not that the ordinary bias favouring private ownership
and free markets is misguided. Nor are telecommunications networks too
critical a public service to be left to free markets. Rather, networks
in developing countries have never been subject to real competition. Ironically,
a publicly owned backbone would level the playing field and increase competition
among retail providers, leading to innovative services at lower prices.
One model for success can be found in Utah, where authorities in Salt
Lake City and 17 surrounding towns have formed the Utah Telecommunications
Open Infrastructure Agency (utopia), building a high-speed network for
250,000 households and 35,000 businesses. The government owns the backbone,
but does not sell Internet or VoIP service directly to customers. Instead,
utopia is open to anyone wishing to sell broadband service.
Can the same model work in the developing world, where money and accountability
are more elusive? Yes, for two reasons. First, Wi-Fi and VoIP flip the
traditional telecommunications model on its head. The network backbone
has only one objective (delivering data via a small set of universal procedures),
leaving governments with a simpler job. Delivering local service is harder.
Traditional telecommunications models are the opposite: The telephone
is simple; the circuit-switched network is complex. And while a private
monopolist has every incentive to charge an exorbitant price and increase
profits at the expense of consumers, a public monopoly lacks that impulse.
Nonetheless, to ensure that consumers benefit, an independent, nonprofit
organization could jointly administer the backbone network with a government
agency. To increase efficiency, the daily operations of the backbone could
be leased to a private entity.
Such renationalization of network backbones would be expensive for developing
countries, but the costs are not insurmountable. Governments could buy
back network backbones using long-term debt funded by revenues flowing
from the operating lease. A properly structured public debt issuance would
assuage foreign investors' fears of a broader nationalization campaign.
In developing countries, telecommunications lead to more jobs, improved
health care, and higher levels of education. The renationalization of
telecommunications backbones is analogous to the state-funded building
of roads. Roads and highways increase a nation's wealth by enabling commerce.
In poor nations, the same can be true of the information superhighway,
if politicians choose technology over ideology.
April 21, 2004.
Chris Sprigman is a fellow at the Stanford Law School Center for Internet
and Society.
Peter Lurie is general counsel at Virgin Mobile USA.
[This article has appeared in Foreign Affairs March/April
2004.]
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